In accordance with the Group's Management Philosophy "We always seek out growth and can find happiness in growing together" and our personnel policy of supporting the growth of employees, we hire diverse human resource while respecting their individuality and work to improve workplace environment as well as create opportunities for learning and training. In addition, we will prioritize respect for the basic human rights, prohibit any form of discrimination, and protect human dignity in all our decision making and actions we take. We will offer customers safe and reliable services built on our experience and technology as well as actively interact with local communities to contribute to the development of society.
BIKE O Group respects employees' diversity, personality, and individuality and works to ensure their health and provide safe working conditions in all aspects of its business activities. We also view employees as capital that supports value creation and implement a learning and training system to develop their abilities and career.
Initiatives for promoting women's participation and advancement
| Initiatives |
- Continuation of measures to increase the number of female applicants
- Implementation of measures to raise awareness regarding management and development of employees that have diverse individuality and values
- System reform to enable diverse choice of workstyles
- Development of leader training program for female employees
|
| Targets |
Increase ratio of female managers |
Initiatives related to supporting work-life balance
| Initiatives |
- Implementation of training to change awareness of managers and employees
- Implementation of special leave for child birth and fertility treatment leave for male employees
|
| Targets |
Increase acquisition rate of childcare leave |
Initiatives related to accepting foreign national employees
| Initiatives |
- Multilingual communication methods and multilingual documents
- Formulation of support manuals
- Improve environment through career support and consultation contact
|
| Targets |
Continuous employment of foreign national managers |
Initiatives related to persons with disabilities
| Initiatives |
- We will work to prepare a work environment according to the disabilities while hearing the needs through regular interviews.
We will also work to expand employment opportunities through tours of our production sites to the public.
|
| Targets |
Fulfill our social responsibilities and promote recruitment of persons with disabilitiesto incorporate diversity as a driving force of our growth |
Education, training, evaluation, and treatment
Initiatives related to education and training
| Initiatives |
- We will build an environment and systems for effective human resource development by combining on-the-job training (OJT) through daily work; off-the-job training (OFFJT), such as in-house employee training (new employee training, mid-level, line manager training, etc.) and external training (external lectures, seminars, etc.); and self-development, such as correspondence courses and e-learning.
|
| Targets |
Implementation of effective training by job level, job type, and self-development support that are in line with the abilities and role of each employee. |
Initiatives related to evaluation and treatment
| Initiatives |
- Management class for developing next-generation core human resources
- Internal recruitment system for supporting autonomous career development from within the company
- 360° feedback as a tool for multifaceted perspective training
|
| Targets |
Realization of career development that enables employees to feel personal growth and their contribution to business |
Initiatives related to workstyle reforms
| Initiatives |
- Revision of work operations and personnel allocation for improving work efficiency
- Promotion of a telework (work from home) system
- Regular monitoring of work hours and notification to superiors
|
| Targets |
With the aim of creating a comfortable working environment, we will work to prevent and reduce long working hours and limit the monthly average overtime to 23 hours or less in FY2023 |
Initiatives for promoting labor safety and health
| Initiatives |
- Stress checkup for all employees
- Mental health counseling and 24-hour health consultation over the phone by a partner external agency
- Prompt response to accidents, etc. and prevention of reoccurrences
- Vaccination leaves as a measure against COVID-19
|
| Targets |
Create a safe and healthy work environment to enable employees to exert their full potential at their workplace |
BIKE O Group strives to offer high-quality services and products based on its superb technology and wealth of experience. To this end, we will improve our nationwide free on-site purchasing service, lineup of stock, long-term insurance, and maintenance quality. We also conduct an NPS questionnaire to measure customer satisfaction.
Appropriate appraisal price of vehicles we purchase
- Formulation of vehicle inspection manuals
- Building of our own core system
- Holding annual CS contest
Safe and reliable inspection of retail vehicles
- Mechanic development program
- Number of mechanics (Class 2 Auto Mechanics: 102/Class 3 Mechanics: 25)
Inspection of vehicle gauges
- Implement inspection for odometer tampering
(JABA mileage check service)
Improvement of customer satisfaction
- Establishment of customer consultation contact
- Implementation of NPS questionnaire
For the Society and Industry
As a good corporate citizen, BIKE O Group contributes to societal development while also striving to open our eyes to a broader perspective on society and interact with it. In doing so, we create employment by opening BIKE O stores and logistic sites in communities while also working to raise awareness about traffic safety through participating in the activities of traffic safety associations. We also operate Bike Life Lab, a website with content related to motorcycles for all riders as well as hold kid's bike events in various locations to engage with local communities. We also join the Japan Motorcycle Promotion and Safety Association to strive to realize a society that enables safer and enjoyable bike life.
Motorcycle rental service
- Prepare lineup of diverse types of rental motorcycles across Japan
Raise awareness of traffic safety
- Participation in the spring traffic safety campaign
- Establishment of traffic safety subcommittee and raising internal awareness
- Participation in the Japan Motorcycle Promotion and Safety Association
- Formulation of a disaster response manual
- Formulation of pandemic guidelines
- Implementation of an employee safety confirmation drill
